Returns, Cancellations & Refunds

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with any product, we're here to help.

30-Day Money-Back Guarantee

Contact us within 30 days of delivery for a full refund, including original shipping costs. Our guarantee applies to both new and used products.

How to Request a Return

Email us at customersupport@twistshakeshop.com or call 1-519-857-9227 to initiate your return. We'll arrange prepaid return shipping at no cost to you.

Changed Your Mind After Shipping?

No problem. Let us know, and we'll handle the return shipping for free.

Order Cancellations

Need to cancel? Contact us immediately at customersupport@twistshakeshop.com or 1-519-857-9227.

Refund Processing

Once we receive your return request, we'll process your refund within 10 business days to your original payment method.

Policy Updates

We reserve the right to modify this policy as needed to comply with legal requirements.